Tricon American Homes is the new standard of single family rental home living. We are a customer service focused organization that provides our residents with high quality, professionally renovated homes located in desirable neighborhoods with easy access to good schools and major employment nodes.
Upon arriving to the property…We followed all instructions we were given to view the property and to get into the lock box…Long story short there was no key. We contacted everyone we need to contact to let them know the situation… Unfortunately were almost not able to view the property until we started to leave and noticed work van that represents the property and the gentleman was so laid back and cool he got in contact with his company and asked if we could wait about 15 minutes and he’ll help us get in to view this home…Long story short thanks to everyone who was involved in going above and beyond for me and my husband Today..Thank you
Editing my review… Alain from Tricon reached out to me. We came to an outstanding agreement that works with my budget. I am very grateful for Alain reaching out to me, to not only discuss my below concern, but he was very committed to finding a resolution while ensuring the happiness of my residency. I am very pleased with my resolution and decision to rent from Tricon. Thank you Alain for turning my frown upside down. You deserve 5 stars! My lease begun May of last year and I have enjoyed my home and the service I have received thus far. I gave Tricon 3 stars because I received a request to renew my lease and was shocked to see my rent would go up by $100. I am really disappointed as I expected to be a long term resident. A$1200 increase per year seems pretty ridiculous to me, but I guess this is the difference when you go with a national company vs the local guy. To increase rent by almost 6% is crazy, employers don’t even give 6% percent raises or cost of living raises. I am so disappointed after being so pleased with Tricon.
Tricon American Homes has been an exceptional agency to rent from. Customer service is first rate. All maintenance requests are dealt with in a expeditious manner. The website is user friendly and they respond personally to any issues that come up with your account or home. 10/10 would rent with this company again in the future.
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